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Make Life Better...


Portland Maine Care Management: Welcome

Paula Banks Consulting provides Maine's caregivers and their loved ones life-improving solutions and guidance on health, social, legal and personal challenges through the use of a compassionate, hopeful and personalized approach.

Portland Maine Care Management: Text
Portland Maine Care Management: About

About Paula


Paula Banks

Owner/ Certified Care Manager

Paula Banks, LSW, CMC has been a geriatric social worker licensed in the
State of Maine for over 30 years. She is an ‘Aging Life Care Expert’,
certified by the National Association of Aging Life Care Experts (formerly
known as the National Association of Professional Geriatric Care Managers)
since 2005 and has a certification from the National Academy of
Certified Care Managers. In 2012 Paula was named a Fellow of the Maine
Gerontological Society.

After years of working in nursing homes, assisted living facilities, acute care
hospitals, home care and memory care communities, Paula opened Paula
Banks Consulting, LLC a greater Portland geriatric consulting and care
management firm. Paula assists older adults and their loved ones with short
term and long term care planning and solutions. Paula also owned and managed Two Lights Home Care in Cape Elizabeth, Maine which was sold in 2013. In 2018, Paula opened Compass Concierge and Companions, LLC, a home care organization located in Windham, Maine.

Paula is the author of The ElderCare Revolution, published in 2012 by Legacy
Publishing Company. Paula was a frequent guest on Good Day Maine
between 2009-2013 as their elder care expert. Her articles on aging and
caregiving have been published worldwide. She has a special interest in
mental health and spent 12 years on the Maine Behavioral Health
Development Committee. Paula is also a past Chair of the Board of Trustees at
75 State Street Independent/Assisted Living in Portland, Maine.

Paula has a passion for her family, intergenerational learning, positive
aging, social justice and the prevention of all forms of elder abuse.


A Care Manager (sometimes called a geriatric care manager, aging life care specialist, etc.) assists clients & their families attain maximum functional potential and quality of life by coordinating care and support services and providing advice and resources.


Care Managers are able to address a broad range of issues related to the well-being of their client and share their extensive knowledge about the costs, quality, and availability of resources in their communities. 


Paula Banks Consulting is a certified member of both the Aging Life Care Association and the National Association of Certified Care Managers. You can learn more about these organizations by clicking their logo below.

Portland Maine Care Management: Features


By providing outstanding care and services, we enable clients to navigate the complex world of geriatric care, make educated choices and maximize their quality of life. We’ll immediately point you in the right direction, ease worries and lay out a clear path to follow. The following are a sampling of services we can offer to start improving your family's life, immediately!



Providing a comprehensive assessment to create a care plan tailored for each individual’s circumstances


Helping clients & caregivers understand and access services that best suit them


Screening arranging, and monitoring in-home or other ongoing services


Acting as a liaison to families at a distance to oversee and plan care


Offering guidance and support about legal, financial and health-related resources


Help with moving an older person (from home to assisted-living, from one state to another, etc.)


Portland Maine Care Management: Our Services
Portland Maine Care Management: Testimonials

Paula is exceptionally qualified and experienced in working with all aspects of care for the elderly. She relates well to clients, families and healthcare providers. She helps families navigate the unknown.

Ken Bast, 
CEO/Founder of Hospital FOCUS 5, Burnsville, MN

Portland Maine Care Management: Pro Gallery


We look forward to seeing how we can make you and your loved ones life better immediately. 



Phone: (207) 329-9080

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Portland Maine Care Management: Contact
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